Website Hosting, Security & Maintenance
Your website isn't a one-time project—it needs ongoing care. We provide the hosting, security, and maintenance that keeps your site fast, secure, and working properly so you can focus on patients.
A website launch is just the beginning. Without ongoing maintenance, sites slow down, break, get hacked, and become outdated. Healthcare websites face additional pressure—they're high-value targets for attackers, and downtime or security breaches can have serious consequences.
We provide managed hosting, proactive security, and ongoing maintenance so your site stays healthy. When something needs attention—whether it's a security update, a content change, or an unexpected issue—we handle it.
Think of it like having an IT department for your website. You get professional management without hiring staff or becoming a web expert yourself.
What's Included
Comprehensive care for your website:
Managed Hosting
Reliable, fast hosting infrastructure sized for medical practice websites. We handle the server management so you don't have to.
- 99.9% uptime guarantee
- Fast SSD storage
- CDN for speed
- Scalable resources
- Professional server management
- No shared hosting security risks
SSL & Encryption
HTTPS isn't optional for healthcare websites. We ensure your site is properly secured with SSL certificates and encrypted connections.
- SSL certificate management
- Automatic renewals
- HTTPS enforcement
- Secure form handling
- HIPAA-compliant data transmission
- Security headers configuration
Backups & Recovery
Your website is a business asset. We maintain regular backups so you can recover quickly if something goes wrong.
- Daily automated backups
- Off-site backup storage
- 30-day backup retention
- One-click restoration
- Database backups
- Pre-update snapshots
Security Monitoring
Healthcare websites are targets. We actively monitor for threats and respond quickly when issues arise.
- 24/7 uptime monitoring
- Malware scanning
- Firewall protection
- Intrusion detection
- Security alerts
- Vulnerability monitoring
Updates & Patches
Outdated software is the #1 cause of website hacks. We keep your site's core, plugins, and themes current and secure.
- Core software updates
- Plugin/extension updates
- Theme updates
- Security patch application
- Compatibility testing
- Update logging
Ongoing Support
When you need changes or have questions, we're here. Real support from people who know your site.
- Content updates
- Minor design tweaks
- Technical troubleshooting
- Performance optimization
- Monthly reporting
- Phone and email support
Website Security for Healthcare
Healthcare websites are prime targets. Patient data is valuable, and many practice websites have weak security. We take a layered approach to protect your site:
Web Application Firewall
Blocks malicious traffic before it reaches your site. Protects against SQL injection, cross-site scripting, and other common attacks.
Malware Scanning & Removal
Regular scans detect malicious code. If malware is found, we clean it and harden your site to prevent reinfection.
DDoS Protection
Distributed denial-of-service attacks can take your site offline. Our infrastructure includes DDoS mitigation to keep you accessible.
Login Security
Brute force attacks target login pages. We implement rate limiting, two-factor authentication options, and login attempt monitoring.
File Integrity Monitoring
We track changes to critical files. Unauthorized modifications trigger alerts so we can investigate immediately.
Security Hardening
We configure your site following security best practices—removing unnecessary features, restricting permissions, and closing common attack vectors.
Website security ≠ practice cybersecurity
We secure your website. For broader practice cybersecurity—protecting your network, computers, email, and patient data systems—see our IT cybersecurity services.
Plans & Pricing
Choose the level of support that fits your needs. All plans include hosting, SSL, backups, and updates. Higher tiers add security features and support time.
Essential
For simple practice websites that need reliable hosting and basic maintenance.
Starting at $99/month
- Managed hosting
- SSL certificate
- Daily backups
- Core & plugin updates
- Uptime monitoring
- Email support
- Up to 30 min/month content updates
- Advanced security monitoring
- Phone support
- Priority response
Professional
For practices that need stronger security and more hands-on support.
Starting at $199/month
- Everything in Essential, plus:
- Web application firewall
- Malware scanning & removal
- Security hardening
- Phone & email support
- Priority response
- Up to 1 hour/month content updates
- Monthly performance reports
Enterprise
For multi-location practices or sites with complex requirements.
Custom pricing
- Everything in Professional, plus:
- Advanced DDoS protection
- Custom security configurations
- Dedicated account manager
- SLA guarantees
- Expanded update hours
- Quarterly strategy reviews
Not sure which plan is right? Contact us for a recommendation based on your site's needs and your support requirements.
Why Not Just Handle It Yourself?
You could. But here's what that actually entails:
What DIY hosting requires:
- • Monitoring uptime and responding to outages
- • Keeping software, plugins, and themes updated
- • Testing updates for compatibility issues
- • Managing and testing backups
- • Configuring and monitoring security
- • Responding to security alerts and incidents
- • Optimizing performance as issues arise
- • Renewing SSL certificates
- • Troubleshooting when things break
What we handle:
- ✓ All of the above
- ✓ Plus proactive monitoring that catches issues before they become problems
- ✓ Plus expertise from managing many healthcare sites
- ✓ Plus someone to call when you need changes
- ✓ Plus peace of mind that it's being handled
Your time is better spent on patients, not website maintenance.
Related Services
Web Development
Need a new site to host? We build them too.
Web Design
Time for a refresh? Design services available.
Practice Cybersecurity
Security beyond your website
Managed IT Support
Full IT support for your practice
SEO
Help patients find your site
Content Marketing
Keep your site fresh with new content
Frequently Asked Questions
Can you host a site you didn't build?
Yes, though we'll need to evaluate it first. We need to understand what platform it's built on, its current state, and any security concerns. There may be an onboarding fee to audit, secure, and migrate the site to our infrastructure. If the site has significant issues, we may recommend a rebuild instead.
What happens if my site gets hacked?
We respond immediately to contain the damage, clean the malware, and restore your site from a clean backup if needed. Then we investigate how it happened, patch the vulnerability, and implement additional protections. For Professional and Enterprise plans, malware cleanup is included. For Essential plans, there may be additional fees for extensive cleanup work.
Do you provide HIPAA-compliant hosting?
Our hosting infrastructure supports HIPAA compliance, and we can sign a Business Associate Agreement. However, HIPAA compliance is about more than hosting—it includes how forms are configured, how data is handled, and your own policies. We help ensure the technical pieces are in place, but full compliance requires attention to your entire workflow.
What if I need a change outside my included hours?
We bill additional time at our standard hourly rate, with your approval before we start. We'll let you know if a request will exceed your included time and give you options. For clients who regularly need more support, we can adjust your plan or create a custom arrangement.
Can I cancel anytime?
Yes. We don't lock you into long-term contracts. We ask for 30 days notice so we can help transition your site smoothly. You own your site and content—we'll provide everything you need to move to another host if you choose to.
What's the difference between your security and something like Wordfence or Sucuri?
Those are good tools, and we may use them as part of our security stack. The difference is that we actively manage security rather than just installing a plugin. We monitor alerts, respond to issues, keep everything updated, and take responsibility for outcomes. A security plugin is a tool; we provide managed security service.
How quickly do you respond to issues?
For site-down emergencies, we respond within 1 hour (Professional/Enterprise) or 4 hours (Essential). For non-urgent requests, we typically respond within 1 business day. Our monitoring catches most issues before you even notice them.
Ready for Worry-Free Website Management?
Let us take care of your website so you can focus on your practice. Get reliable hosting, strong security, and real support.