VoIP Phones & Hardware
Use your existing VoIP phones or we'll provide new ones. Either way, we handle the setup so you just plug in and start calling.
Already Have VoIP Phones?
If you're switching from another VoIP provider, you probably don't need new phones. Standard SIP phones from major manufacturers work with our service. We'll provision your existing phones with our settings—no new hardware purchase required.
Common compatible brands:
Not sure if your phones are compatible? Send us the make and model and we'll let you know.
Desk Phones
If you need new phones, we offer models at every price point. All phones are pre-configured before they arrive—just plug into your network and go.
Basic
Common areas, break rooms, back office
- 2-4 line keys
- HD voice
- Speakerphone
- Headset port
Standard
Front desk, clinical staff, most users
- 4-8 line keys
- Color display
- HD voice
- Bluetooth
- Gigabit Ethernet
- USB port
Advanced
Providers, practice managers, power users
- 10+ programmable keys
- Large color touchscreen
- Built-in Bluetooth
- Wi-Fi option
- Expansion modules available
- Video-ready
Prices are approximate and vary by specific model. We'll recommend the best fit for your needs and budget.
Other Hardware
Beyond desk phones, we can outfit your practice with whatever you need.
Conference Phones
Full-duplex speakerphones for meeting rooms and provider offices. Crystal-clear audio pickup from across the room.
Ideal for: Conference rooms, large offices, group calls
- 360° microphone pickup
- HD voice
- Daisy-chain for larger rooms
- Analog and USB options
Cordless Phones
DECT wireless phones for staff who move around the office. Same features as desk phones, without the cord.
Ideal for: Clinical staff, roaming users, small practices
- Wireless range 300-500 ft
- HD voice
- Long battery life
- Multiple handsets per base
- Rugged options available
Headsets
Wireless and wired headsets for hands-free calling. Essential for staff who type while talking or move around.
Ideal for: Front desk, billing, anyone on the phone frequently
- Wireless or wired
- Noise-canceling microphone
- All-day comfort
- Desk phone and PC compatible
ATA Devices
Analog Telephone Adapters connect traditional phones or fax machines to our VoIP service.
Ideal for: Keeping existing analog phones, fax machine connections
- 1-2 analog ports
- Plug-and-play setup
- Supports analog phones
- Supports fax machines
Or Skip the Desk Phone Entirely
Every user gets access to our desktop app and mobile app at no extra cost. Make and receive calls from your computer or phone using your business number. Some users skip desk phones entirely—others use the apps alongside their desk phone for flexibility.
- Desktop app for Windows and Mac
- Mobile app for iOS and Android
- Make and receive calls using your business number
- Full call control (transfer, hold, conference)
- Use alongside your desk phone or instead of it
- No additional cost—included with service
We Handle the Setup
Whether you're using existing phones or buying new ones, we do the technical work.
We Configure
We program your phones with extensions, line keys, and settings before they ship.
You Plug In
Connect the phone to your network. It downloads its configuration automatically.
Start Calling
That's it. If anything needs adjusting, we can change settings remotely.
Frequently Asked Questions
Can I keep my existing phones?
Usually, yes. If you have standard SIP-compatible VoIP phones from major manufacturers (Yealink, Polycom, Cisco, Grandstream, etc.), we can likely provision them for our service. We'll assess your current phones during setup and let you know if any need to be replaced.
What if I have old analog phones?
Analog phones (the kind with a traditional phone cord) can work with our service using an ATA adapter. However, you'll miss out on features like line keys, caller ID display, and visual voicemail. For most users, upgrading to even a basic VoIP phone is worth it.
Do I have to buy phones from you?
No. You can purchase phones from us, buy them elsewhere, or use existing equipment. If you buy elsewhere, just make sure they're standard SIP phones from reputable manufacturers. We're happy to recommend specific models.
Do you lease phones?
We typically recommend purchasing phones outright—they're a one-time cost and you own them. That said, we can discuss lease arrangements for larger deployments if that better fits your budget.
Who sets up the phones?
We handle all the configuration. Phones arrive pre-provisioned with your settings, extensions, and line keys programmed. Plug them into your network and they're ready to go. For local practices, we can do on-site installation if you prefer.
What happens if a phone breaks?
Phones from us typically include a manufacturer warranty (1-2 years). If a phone fails, we'll help troubleshoot and arrange replacement. With VoIP, swapping phones is easy—the new phone picks up all the settings automatically.
Can I use my cell phone or computer instead of a desk phone?
Yes. Our mobile app turns your smartphone into your business phone, and our desktop app does the same for your computer. Make and receive calls using your business number, transfer calls, check voicemail—all without a desk phone. Many users skip the desk phone entirely or use the apps alongside it.
What about remote workers or satellite offices?
VoIP phones work anywhere with internet. Staff working from home can have a desk phone at home that works exactly like being in the office. Or they can use the desktop app or mobile app—no special setup required.
How many phones do I need?
That depends on your practice. Common areas may share phones. Some staff prefer the mobile app over a desk phone. We'll help you figure out the right mix during our discovery call—no pressure to overbuy.
Not Sure What You Need?
Tell us about your practice and we'll recommend the right mix of hardware—or confirm your existing phones will work.