Healthcare IT Services
Your practice runs on technology. When systems go down, patient care suffers and revenue stops. We keep everything running so you can focus on medicine.
Predictable Costs
Flat monthly fee—no surprise invoices for basic support. Budget with confidence.
HIPAA Expertise
We understand healthcare compliance requirements inside and out.
Fast Response
Real humans answer your calls. Average response time under 15 minutes.
Proactive Approach
We fix problems before they disrupt your day or affect patients.
Technology should make your practice more efficient, not more frustrating. But too often, medical practices end up with IT "support" that's reactive at best—waiting for things to break, then scrambling to fix them while your staff and patients wait.
At MedTech Consulting, we take a different approach. We proactively monitor, maintain, and secure your systems so problems get solved before they affect your practice. When issues do arise, we respond quickly—with real humans who understand healthcare, not a voicemail tree or an overseas call center.
And yes, we actually call you back.
Why Medical Practices Need Specialized IT
A general IT company can set up a network and install antivirus software. But healthcare IT is different—and the stakes are higher.
HIPAA Isn't Optional
Every system, every process, every vendor relationship must be HIPAA compliant. A general IT company might not understand the difference between a BAA and a regular contract—we do.
Downtime Affects Patient Care
When your EHR goes down, you can't see patient histories. When your phone system fails, patients can't reach you. Healthcare IT failures have consequences beyond lost revenue.
Healthcare Systems Are Complex
EHRs, practice management systems, imaging software, lab interfaces, e-prescribing—medical practices run specialized software that requires specialized knowledge.
You're a Target
Healthcare data is worth 10x more than financial data on the black market. Medical practices are prime targets for ransomware and data breaches.
Our IT Services
From day-to-day support to long-term strategy, we provide comprehensive IT solutions designed for medical practices.
Managed IT Support
Proactive monitoring, maintenance, and help desk support. We handle your technology so you can focus on patients. Our team monitors your systems 24/7, resolves issues before they become problems, and provides responsive support when you need it.
- 24/7 system monitoring
- Help desk support
- Patch management
- Vendor coordination
- Network management
- Hardware lifecycle planning
Cybersecurity
Protect your practice and patient data with enterprise-grade security solutions designed for healthcare. From threat detection to incident response, we keep your practice secure and compliant.
- Threat detection & prevention
- Security assessments
- Employee training
- Incident response
- Penetration testing
- Compliance documentation
Cloud Solutions
Secure cloud migration and management. Access your systems from anywhere while maintaining HIPAA compliance. We help you leverage the cloud without sacrificing security or control.
- Cloud migration
- Microsoft 365
- Backup & disaster recovery
- Hybrid solutions
- Cloud security
- Remote access
HIPAA Compliance Built In
We don't treat HIPAA as an afterthought or an add-on service. Compliance is built into every solution we implement, every process we follow, and every recommendation we make.
We sign Business Associate Agreements with all healthcare clients. We understand the technical safeguards, administrative requirements, and physical security measures that HIPAA demands—and we help you implement them properly.
- Risk assessments and documentation
- Encrypted communications and storage
- Access controls and audit logging
- Business Associate Agreements (BAAs)
- Staff security awareness training
- Incident response planning
- Regular compliance audits
- Vendor security management
HIPAA Compliant
All our healthcare IT services are designed to support your HIPAA compliance requirements.
We provide:
- Signed Business Associate Agreements
- Annual risk assessment support
- Compliance documentation
IT Services for Medical Specialties
We serve medical practices of all types, with particular expertise in specific specialties.
Nephrology Practices
We understand the unique IT needs of nephrology practices—from dialysis center connectivity to integration with hospital systems and lab interfaces. Our team has deep experience supporting the technology that keeps nephrology practices running.
Learn about Nephrology Services →Eye Care Practices
Ophthalmology and optometry practices have specialized needs—imaging systems, diagnostic equipment integration, optical retail POS systems. We provide IT support that understands the full eye care workflow.
Learn about Eye Care Services →Multi-Location Practices
Managing IT across multiple locations adds complexity. We provide centralized management, consistent security policies, and seamless connectivity between your sites.
Other Specialties
We also serve primary care, cardiology, orthopedics, dermatology, and other specialties. Our healthcare IT fundamentals apply across specialties—we adapt to your specific systems and workflows.
Looking Beyond Traditional IT?
Once your IT infrastructure is solid, consider how AI can help your practice work smarter. From AI chatbots that answer patient questions to workflow automation for prior authorizations, we're helping practices leverage AI while maintaining HIPAA compliance.
Explore AI ServicesWhat to Expect When Working With Us
We're not a massive IT company that treats you like a ticket number. When you work with MedTech, you get a partner who understands your practice and your technology.
Discovery
We assess your current environment, understand your workflows, and identify gaps and opportunities.
Strategy
We develop a customized IT plan aligned with your practice goals and compliance requirements.
Implementation
We execute the plan with minimal disruption to your practice operations.
Ongoing Support
We provide continuous monitoring, maintenance, and support to keep everything running smoothly.
Frequently Asked Questions
How quickly can you respond when we have an issue?
Our average response time is under 15 minutes for critical issues. For non-urgent requests, we typically respond within 2 hours during business hours. After-hours emergency support is available 24/7.
Do you provide on-site support?
Yes. While we resolve most issues remotely, we provide on-site support when needed. For practices in Metro Atlanta, we can typically be on-site within 4 hours for urgent issues.
How do you handle HIPAA compliance?
HIPAA compliance is built into everything we do. We sign BAAs with all clients, implement compliant solutions, provide staff training, conduct risk assessments, and maintain documentation to support your compliance efforts.
What if we already have an IT person or team?
We work well alongside internal IT staff. We can provide co-managed IT services, handling specific functions like security or backup while your team handles day-to-day support, or vice versa.
How much does managed IT support cost?
Pricing depends on the size of your practice, number of users, and services needed. Most practices pay between $150-300 per user per month for comprehensive managed services. We provide custom quotes after understanding your specific needs.
Can you help us switch EHR systems?
Yes. We've helped practices migrate between major EHR platforms. We handle the technical side—data migration, hardware setup, network configuration, training coordination—while you work with your EHR vendor on the clinical workflow.
Ready to Stop Worrying About IT?
Get a free assessment of your current technology environment. We'll identify gaps, risks, and opportunities—no obligation.