AI Services for Medical Practices
Cut through the AI hype. We help medical practices implement practical AI solutions that actually save time and improve patient care.
Why Medical Practices Are Adopting AI
Hours spent on admin tasks vs. patient care for every physician
Average weekly time spent on prior authorizations per physician
Patient expectations for access and instant responses
The administrative burden crisis in healthcare isn't new, but it's reaching a breaking point. Meanwhile, patients expect 24/7 access, qualified staff are increasingly hard to find, and repetitive tasks burn out your best people.
AI Can Help (Without Replacing Anyone)
The best AI implementations in healthcare don't replace staff—they handle the tedious, repetitive tasks that burn people out. When your front desk doesn't have to answer the same ten questions fifty times a day, they can focus on patients who actually need human attention.
Practices that offer 24/7 answers to common questions and instant responses will attract and retain more patients than those stuck in a phone-tag world.
Our AI Services for Healthcare
We offer a range of AI services designed specifically for medical practices. Every solution we build is HIPAA compliant and designed with your specific workflows in mind.
AI Agents & Chatbots
Your front desk can't work 24/7. AI can. Our chatbots (via PracticeChat.io) provide practice information and education only—answering questions about hours, insurance, procedures, and policies. They don't handle PHI or provide medical advice.
Learn more →AI Workflow Automation
Prior authorization submissions, referral letter generation, incoming fax routing, patient intake forms, document processing—AI can handle much of this work faster and more accurately than manual processes.
Learn more →Custom AI Development
Sometimes off-the-shelf solutions don't fit. We build custom AI solutions for unique workflows, specialty-specific needs, or ambitious goals. We've developed NephroAssist and other specialty tools.
Learn more →AI Compliance & Security
AI makes HIPAA compliance more important, not less. Every AI solution we build has compliance and security baked in from the start—not bolted on as an afterthought.
Learn more →AI for Medical Specialties
We've developed deep expertise in specific medical specialties, which informs how we approach AI solutions.
AI for Nephrology Practices
Nephrology practices face unique challenges: chronic disease management that spans years, complex referral relationships with PCPs, dialysis coordination, and patients who need ongoing education.
- Patient education about CKD stages and treatment options
- Referral coordination automation
- Document processing and routing
AI for Eye Care Practices
Eye care practices juggle multiple business lines—medical eye care, surgical procedures like LASIK and cataracts, and optical retail. AI can support all of these.
- LASIK candidate screening questions
- Post-procedure follow-up support
- Patient FAQ handling
The AI Implementation Journey
Implementing AI doesn't have to be overwhelming. We follow a structured process that minimizes disruption while maximizing impact.
Assessment
Understand your pain points, workflows, and goals
Planning
Identify highest-impact opportunities
Development
Build with your input every step
Integration
Connect to your existing workflows
Training
Get your team confident from day one
Optimization
Monitor and continuously improve
HIPAA Compliance and AI
Let's address the elephant in the room: Is it safe to use AI with patient data?
The answer is yes—if you do it right. Consumer AI tools like free ChatGPT are NOT appropriate for handling patient information. They don't sign BAAs, their data handling doesn't meet HIPAA requirements, and using them with PHI could expose your practice to serious liability.
We've been doing HIPAA-compliant IT for healthcare for decades. AI is new technology, but the compliance fundamentals are the same—and we know them cold.
How We Ensure Compliance
- Vendor vetting: Only HIPAA-compliant vendors who sign BAAs
- Data handling: PHI encrypted in transit and at rest
- Audit logging: All AI interactions logged for compliance
- Minimum necessary: AI only accesses needed data
- Regular review: Continuous monitoring as regulations evolve
What to Expect When Working With Us
We're not a massive AI vendor that treats you like a ticket number. When you work with MedTech, you get a partner who understands healthcare and your practice.
Discovery & Assessment
We start by understanding your practice—not just your technology, but your workflows, pain points, and goals. This isn't a sales call; it's a conversation.
Proof of Concept
For larger projects, we often recommend starting with a proof of concept. See results before committing to a full implementation.
Development
Whether building custom solutions or configuring existing tools, we keep you informed throughout. No surprises, no disappearing for months.
Training & Documentation
Your team will be comfortable with new AI tools from day one. We provide thorough training so you're never left wondering.
Ongoing Support
AI isn't set-and-forget. We provide ongoing support to keep systems running smoothly and continuously optimize based on performance.
30+ Years Experience
We've been doing healthcare IT since before "AI" was a buzzword. That experience informs everything we do.
Frequently Asked Questions
What can AI actually do for my medical practice?
Is AI safe to use with patient data?
How much does AI implementation cost?
Will AI replace my staff?
How long does implementation take?
Do you work with my EHR system?
Ready to Explore AI for Your Practice?
Let's talk about your practice and whether AI can help. No pressure, no sales pitch—just an honest conversation about what's possible.